Refund policy

Return & Exchange Policy

At Unfiltered Vibes, every order is produced specifically for each customer. Because our products are custom-made and made to order, we ask that you carefully review your order before completing your purchase.

All Sales Are Final

All sales are final.

Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations for:

  • Custom apparel

  • Personalized products

  • Made-to-order items

  • Items ordered in the incorrect size, color, or design selected by the customer

Each order is created specifically according to the selections made during checkout.

Sizing

Unless otherwise noted, all apparel is printed on unisex garments.

Please review the size chart carefully before placing your order. If you have questions about sizing, we encourage you to contact us before purchasing.

Because each item is made to order, we cannot accept returns or exchanges due to incorrect sizing.

Color Variations

We make every effort to accurately display product colors.

However, actual colors may vary slightly due to:

  • Monitor and mobile device settings

  • Screen brightness and display differences

  • Fabric and printing variations

Minor color differences are normal and are not considered manufacturing defects.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or you receive the wrong product, please contact us within 3 business days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs showing the item and the problem

Once your claim has been reviewed and approved, Unfiltered Vibes will replace the item at no additional cost. If a return is required, we will provide return instructions.

Items Not Eligible for Replacement or Refund

We are unable to offer refunds, replacements, or exchanges for:

  • Incorrect size selected during checkout

  • Incorrect color or design selected during checkout

  • Customer preference or change of mind

  • Normal color variations between screens and printed products

  • Damage resulting from improper care, washing, misuse, or normal wear and tear

  • Orders shipped to an incorrect address provided by the customer

Order Cancellations

Because production begins quickly, orders cannot be canceled once they have entered production.

If you need to request a cancellation immediately after placing your order, please contact us as soon as possible. While we will do our best to assist, cancellation cannot be guaranteed.

Contact Us

If you have questions regarding your order or this policy, please contact us at:

Email: UnfilteredVibes@gmail.com