Shipping policy

Shipping Policy

At Unfiltered Vibes, we work hard to ensure your order is produced, packaged, and shipped with care. Please review the information below before placing your order.

Processing Time

All orders are made to order and require 5–10 business days for production before shipping.

  • Business days are Monday through Friday, excluding holidays.

  • Processing time does not include shipping transit time.

  • During holidays, sales events, or periods of high order volume, processing times may be extended. If your order is significantly delayed, we will notify you using the email address provided at checkout.

Shipping Carrier

All orders are shipped through UPS.

Shipping rates are calculated at checkout based on your order, package size, and delivery destination.

Shipping Locations

We currently ship to:

  • The continental United States

  • Alaska

  • Hawaii

At this time, international shipping is not available.

Delivery Estimates

Once your order has been shipped, delivery time is determined by UPS and your selected shipping service.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.

PO Boxes

We are unable to ship to P.O. Boxes.

Please provide a valid physical street address during checkout to avoid delays or returned packages.

Order Tracking

Once your order ships, you will receive a confirmation email containing your UPS tracking number. You can use this tracking number to monitor your shipment throughout the delivery process.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is entered:

  • Unfiltered Vibes is not responsible for packages delivered to the address provided.

  • If the package is returned to us by UPS, the customer is responsible for any additional shipping charges required to resend the order.

  • Address changes cannot be guaranteed after an order has entered production or shipped.

Lost, Stolen, or Delayed Packages

Once your order has been handed to UPS, shipping is managed by the carrier.

If your package is delayed, marked as delivered but cannot be located, or appears to be lost, please contact us at UnfilteredVibes@gmail.com with your order number and tracking information. We will gladly assist you in working with UPS to help resolve the issue.

Please note that Unfiltered Vibes is not responsible for carrier delays, lost packages after confirmed delivery, weather-related interruptions, or other circumstances outside of our control.

Questions

If you have any questions regarding shipping or your order, we're happy to help.

Email: UnfilteredVibes@gmail.com